Refund Policy

Refund policy for AI Clothes Changer
Jan 18, 2025

Welcome to AI Clothes Changer! We strive to provide the best service possible. This Refund Policy outlines the terms and conditions for refunds on our services.

Refund Eligibility

We offer refunds under the following circumstances:

  • Service Failure: If our AI service fails to process your images due to technical issues on our end
  • Duplicate Charges: If you were charged multiple times for the same transaction
  • Subscription Cancellation: If you cancel your subscription within the first 7 days of purchase

Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Services that have been successfully delivered and used
  • User error or dissatisfaction with results that meet our service standards
  • Requests made more than 30 days after the purchase date
  • Violation of our Terms of Service

Refund Process

To request a refund:

  1. Contact our support team at [email protected]
  2. Provide your order number and reason for the refund request
  3. Include any relevant screenshots or documentation
  4. Our team will review your request within 3-5 business days

Refund Timeline

Once your refund is approved:

  • Credit card refunds: 5-10 business days
  • PayPal refunds: 3-5 business days
  • Other payment methods: 7-14 business days

The actual time may vary depending on your payment provider.

Subscription Cancellations

  • You can cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • No refunds will be provided for partial months
  • You will retain access to the service until the end of your paid period

Credits and Account Balance

  • Unused credits do not expire but are non-refundable
  • Account balance cannot be converted to cash
  • Credits are forfeited upon account closure

Chargebacks

If you initiate a chargeback with your payment provider:

  • Your account will be immediately suspended
  • We reserve the right to dispute illegitimate chargebacks
  • Please contact us first to resolve any billing issues

Policy Updates

We may update this Refund Policy from time to time. Users will be notified of any changes via email.

Contact Information

For refund requests or questions about this policy, please contact us at [email protected]

Thank you for using AI Clothes Changer!

Last Updated: January 18, 2025

Refund Policy